Manage health & wellness business requirements and implementation in active collaboration with functional representatives
Job Summary
Manage health & wellness business requirements and implementation in active collaboration with functional representatives.
Develop in-depth understanding of business processes, articulate use-cases, user-stories & requirement documents/ change requests for identified features/ capabilities for applicable platforms and projects.
Ensure that acceptance criteria are defined & met; lead testing in collaboration with functional users including jointly preparation & review of test plan, test cases, user acceptance testing.
Matching Summary
Manage health & wellness business requirements and implementation in active collaboration with functional representatives.
Skills & Requirements
Must-have
Health & wellness business requirements
Business process flow diagrams
User journey analysis
Stakeholder expectation management
User acceptance testing
Confluence & JIRA knowledge
Nice-to-have
Consumer behaviour and culture passion
Digital tools for customer experience
Collaborative problem-solving
Iterative operational approach
Key Requirements
5 years of total experience
3 years' experience in health insurance
End-to-end knowledge of health insurance products, operations processes, and technology systems
Proven track record of end-to-end implementation and business outcome delivery of significant insurance systems