Customer Banking Specialist - Mount Barker (20 Hours)
COMMONWEALTH BANK OF AUSTRALIA
Mount Barker, Australia
Part-time
Customer interaction and needs assessment
Digital banking assistance
Financial health checks
The Commonwealth Bank of Australia is seeking a part-time Customer Banking Specialist for its Mount Barker branch, requiring 20 hours of work per week. The role focuses on delivering exceptional customer service, understanding clients' banking needs, and facilitating access to banking products and services
Job Summary
Build a personal connection with customers through meaningful conversations.
Complete Financial Health Checks to assess customers’ financial needs and identify any changes.
Adhere to the Bank’s processes and procedures, including accurately reconciling transactions and reviewing customers’ financial positions.
Matching Summary
Match Score: 85
The Commonwealth Bank of Australia is seeking a part-time Customer Banking Specialist for its Mount Barker branch, requiring 20 hours of work per week. The role focuses on delivering exceptional customer service, understanding clients' banking needs, and facilitating access to banking products and services.
Skills & Requirements
Must-have
Customer interaction and needs assessment
Digital banking assistance
Financial Health Checks
Loan and credit card applications
Adherence to bank procedures
Nice-to-have
Community engagement and fundraising
Proactive customer outreach
Passion for service excellence
Holistic customer solutions
Key Requirements
Ability to ask the right questions and find the right solutions
Act with integrity and place the customer at the centre
Comfortable working independently and referring to specialists