Assurant Services Australia is seeking a Service Network Coordinator to help maintain their service network across Australia and New Zealand. The ideal candidate will have experience in retail and consumer electronics, along with strong analytical and communication skills
Job Summary
Assist in the maintenance of our service (repair) network coverage across Australia and New Zealand, ensuring that the service network is operating efficiently, cost effectively, and meeting the highest possible customer service standards.
Engage and manage the service centres with a primary focus on Electronics, Computers and Mobile Phone categories, and maintain all agreements and ensure all compliance obligations of the network are met.
Some of the benefits you'll get working at Assurant include international and local mentoring programs, two recharge days, and a cultural day annually to support work/life balance and celebrating what's important to you.
Matching Summary
Match Score: 85
Assurant Services Australia is seeking a Service Network Coordinator to help maintain their service network across Australia and New Zealand. The ideal candidate will have experience in retail and consumer electronics, along with strong analytical and communication skills.
Skills & Requirements
Must-have
Service network coverage maintenance
Service center engagement and management
Agreement and compliance management
Issue and trend reporting
Product and category analysis
Process rollout support
Day-to-day query liaison
Nice-to-have
Thoughtful and caring attention
Innovative thinking
Actionable solutions
Challenging oneself
Thinking out of the box
Key Requirements
3+ years of relevant industry experience
Proficiency in Microsoft Office
Strong Excel skills
Sound organizational and time management skills
Strong numerical, analytical and problem-solving skills
Strong attention to detail
Strong verbal and written communication skills
Ability to articulate ideas
Ability to multitask
Ability to understand insights and convert into strategies