JetBrains is seeking a German-speaking Customer Success Engineer for their YouTrack product, focusing on building relationships with customers and partners in the DACH region. The role requires a strong technical background and customer-facing experience to support onboarding, training, and account management
Job Summary
YouTrack is a project management tool used by more than 100,000 teams worldwide with steady growth in revenue and adoption.
The role involves providing technical guidance, pre-sales assistance, onboarding sessions, and managing large enterprise accounts.
Candidates must be able to speak and write German professionally for customer interactions while maintaining fluent English communication.
Matching Summary
Match Score: 85
JetBrains is seeking a German-speaking Customer Success Engineer for their YouTrack product, focusing on building relationships with customers and partners in the DACH region. The role requires a strong technical background and customer-facing experience to support onboarding, training, and account management.
Skills & Requirements
Must-have
German speaking at professional level
English fluency required
Three years customer-facing experience
Technical background in software development
Experience with developer tools
Nice-to-have
Strong interpersonal communication skills
Comfortable giving remote presentations
Proven track record in B2B relationships
Ability to work independently in distributed teams
Key Requirements
At least three years of customer-facing experience