Senior Engagement Manager

ServiceNow

Paris, France
On-site
Servicenow platform implementation
Ai integration into work processes
Customer engagement management
Oversee on-time, on-budget delivery of defined solution scope to meet customer's desired results using ServiceNow's NowCreate methodology

Job Summary

  • Oversee on-time, on-budget delivery of defined solution scope to meet customer's desired results using ServiceNow's NowCreate methodology.
  • Lead the delivery team, manage engagement governance, timeline, scope, risk, change management, resourcing, reporting, and financials.
  • Collaborate with sales, partners, and customers to understand challenges, issues, and value delivery, ensuring alignment of goals and deliverables.

Matching Summary

Oversee on-time, on-budget delivery of defined solution scope to meet customer's desired results using ServiceNow's NowCreate methodology.

Skills & Requirements

Must-have

  • ServiceNow platform implementation
  • AI integration into work processes
  • Customer engagement management
  • Risk and issue mitigation
  • Delivery team leadership

Nice-to-have

  • Agile Scrum methodology
  • Growth mindset
  • Independent project leadership

Key Requirements

  • 5+ years of progressive experience
  • Project Management certification (PMI or similar)
  • Fluency in French and English

Work Rights

Not specified

Tailored Resume

Cover Letter