Account Handler - Commercial Insurance

Hyperion Group

Peterborough, , UK
Hybrid
Sales and customer service background
Strong communication skills
Experience with digital self-service tools
Tilt is an innovative digital broker leveraging AI and automation to deliver effortless, self-service insurance solutions

Job Summary

  • Tilt is an innovative digital broker leveraging AI and automation to deliver effortless, self-service insurance solutions.
  • The role involves guiding customers through digital self-service journeys and supporting them via live chat, phone, and email while optimizing AI-driven assistants.
  • Howden values diversity, supports reasonable adjustments, and offers a career defined by individual values and a positive difference at work and beyond.

Matching Summary

Tilt is an innovative digital broker leveraging AI and automation to deliver effortless, self-service insurance solutions.

Skills & Requirements

Must-have

  • Sales and customer service background
  • Strong communication skills
  • Experience with digital self-service tools
  • Ability to work in fast-paced digital environment
  • Performance goal oriented
  • Proactive self-starter

Nice-to-have

  • Experience in commercial insurance
  • Familiarity with FCA-regulated environments
  • Chat-based support experience
  • CRM systems knowledge
  • Diversity and inclusion mindset
  • Entrepreneurial team player

Key Requirements

  • Background in sales and customer service
  • Strong communication skills
  • Comfortable in digital-first environment
  • Experience with performance goals
  • Proactive and entrepreneurial mindset

Work Rights

Not specified

Tailored Resume

Cover Letter