Universal Banker - Float

M&T Bank

Milton, DE, United States
Base: $18.68 - $31.14 hourly; bonus/equity: not sp...
On-site
Customer service standards
Digital capabilities engagement
Sales process adherence
M&T Bank is seeking a Float Universal Banker in Milton, DE, responsible for enhancing customer experience through sales and service across various branches. The role involves engaging with customers, addressing their banking needs, and promoting digital solutions while traveling between branches as needed

Job Summary

  • Specializes in branch customer experience through sales, service, and digital engagement of Consumer and Business Banking customers.
  • Supports daily branch operations as a Teller and meets customer service and sales needs, frequently traveling to different branches within a designated area.
  • Educates customers on banking solutions, identifies needs, and refers complex issues to appropriate team members while adhering to compliance and operational risk controls.

Matching Summary

Match Score: 85

M&T Bank is seeking a Float Universal Banker in Milton, DE, responsible for enhancing customer experience through sales and service across various branches. The role involves engaging with customers, addressing their banking needs, and promoting digital solutions while traveling between branches as needed.

Salary

Base: $18.68 - $31.14 Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service standards
  • Digital capabilities engagement
  • Sales process adherence
  • AML, BSA, and KYC processes
  • Lobby management

Nice-to-have

  • Empathy and customer centricity
  • Flexibility and adaptability
  • Entrepreneurial spirit
  • Critical thinking

Key Requirements

  • High school diploma or equivalent
  • 1 year retail sales/customer service experience
  • Ability to travel between branches
  • Federal SAFE Act registration

Work Rights

Not specified

Tailored Resume

Cover Letter