Serve as liaison between customers and technicians
Prepare and enter repair orders in dealership system
Obtain customer approvals for repairs
The role serves as the primary liaison between customers and technicians to ensure service needs are clearly understood and addressed
Job Summary
The role serves as the primary liaison between customers and technicians to ensure service needs are clearly understood and addressed.
Employees will assess vehicle performance issues, verify warranty coverage, and develop accurate repair estimates while maintaining detailed customer records.
The dealership offers competitive pay, comprehensive medical/dental/vision plans, paid holidays, PTO, and a 401(k) retirement plan.
Matching Summary
The role serves as the primary liaison between customers and technicians to ensure service needs are clearly understood and addressed.
Salary
Competitive pay; Benefits: Medical, Dental, Vision, Paid Holidays & PTO, Disability, Life Insurance, 401(k), Stock Purchase Plan; Vehicle discounts and wellness programs included
Skills & Requirements
Must-have
Serve as liaison between customers and technicians
Prepare and enter repair orders in dealership system
Obtain customer approvals for repairs
Communicate service specials and repair costs
Valid driver's license with acceptable record
Nice-to-have
Former Service Advisor or technician experience preferred
Familiarity with CDK or dealer management software
Team player focused on exemplary customer service
Basic mechanical understanding of automobiles
Key Requirements
High School graduate or equivalent required
Must be 18 years or older
Valid driver's license and acceptable driving record