Customer Experience Executive

AUREUS (PUNGGOL) PTE. LTD.

Singapore, Singapore
Not specified (potential for hybrid or onsite based on retail hours).
2-3 years customer service experience
Available to work retail hours
Available to work weekends
Aureus Group is seeking a Customer Experience Executive to provide exceptional customer service in a fast-paced environment at their music school, Aureus Academy, in Singapore. The ideal candidate will have at least 2-3 years of customer service experience, strong communication skills, and a passion for fostering customer satisfaction

Job Summary

  • The role focuses on delivering exceptional customer service in a fast-paced environment while minimizing student turnover.
  • Employees are expected to achieve high-calibre responses to inquiries within assigned Service-Level Agreements and assist with centre operations.
  • The company offers perks including medical coverage, 14 days of annual leave, complimentary music lessons, and professional development opportunities.

Matching Summary

Match Score: 85

Aureus Group is seeking a Customer Experience Executive to provide exceptional customer service in a fast-paced environment at their music school, Aureus Academy, in Singapore. The ideal candidate will have at least 2-3 years of customer service experience, strong communication skills, and a passion for fostering customer satisfaction.

Skills & Requirements

Must-have

  • 2-3 years customer service experience
  • Available to work retail hours
  • Available to work weekends
  • Strong written and spoken English

Nice-to-have

  • Bilingual or trilingual proficiency
  • Positive extroverted personality
  • Passion for customer service
  • Goal-driven mindset

Key Requirements

  • 2-3 years customer service experience
  • Availability for retail hours and weekends
  • Proficiency in English communication

Work Rights

Not specified

Tailored Resume

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