Not specified; not specified; benefits: 30 days va...
Not specified
Technical degree in engineering or chemistry
Experience with industrial manufacturing
8d team leadership skills
DELO is seeking a Mitarbeiter Kunden Qualitätsservice to serve as the primary contact for global customers regarding quality issues and complaints. The ideal candidate will have a technical background, strong analytical skills, and excellent communication abilities, with a focus on continuous improvement and customer satisfaction
Job Summary
You serve as the primary contact for global customers regarding quality issues and complaints beyond just product quality.
You lead 8D teams to analyze root causes and implement effective measures using chemical and technical expertise.
The company offers extensive benefits including 30 days of vacation, flexible working hours, and opportunities for growth in innovative markets.
Matching Summary
Match Score: 85
DELO is seeking a Mitarbeiter Kunden Qualitätsservice to serve as the primary contact for global customers regarding quality issues and complaints. The ideal candidate will have a technical background, strong analytical skills, and excellent communication abilities, with a focus on continuous improvement and customer satisfaction.
Salary
Not specified; Not specified; Benefits: 30 days vacation, flexible hours, work from home options, special payments, travel/dining allowances, mental health programs
Skills & Requirements
Must-have
Technical degree in engineering or chemistry
Experience with industrial manufacturing
8D team leadership skills
Strong analytical thinking abilities
Excellent English communication skills
Nice-to-have
Chemical domain expertise
Diplomatic negotiation skills
Customer-oriented mindset
Continuous improvement process experience
Statistical analysis capabilities
Key Requirements
Completed technical degree (Engineering, Chemical Engineering, Process Engineering)
Proven experience in industrial manufacturing and complaint handling
Fluency in English for international communication