Reservation Agent

Hotel Chadstone Melbourne MGallery

Lagoi, Indonesia
On-site
Handle reservation inquiries
Process room bookings accurately
Provide detailed guest information
Handle all reservation inquiries via phone, email, online platforms, and other communication channels

Job Summary

  • Handle all reservation inquiries via phone, email, online platforms, and other communication channels.
  • Provide guests with detailed information regarding room types, rates, promotions, and hotel facilities.
  • A competitive package and plenty of development opportunities.

Matching Summary

Handle all reservation inquiries via phone, email, online platforms, and other communication channels.

Skills & Requirements

Must-have

  • Handle reservation inquiries
  • Process room bookings accurately
  • Provide detailed guest information
  • Verify reservation details
  • Strong communication skills
  • Positive service attitude

Nice-to-have

  • Challenge the norm
  • Creative and rewarding environment
  • Passionate about hospitality experiences
  • Exploring new locations

Key Requirements

  • 1-2 years of experience in reservations, front office, or customer service
  • Experience in a 4- or 5-star hotel preferred
  • Detail-oriented with strong organizational abilities

Work Rights

Not specified

Tailored Resume

Cover Letter