Mortgage Operations Manager

Guidehouse

San Antonio, Texas, US
Mortgage loan processing, underwriting, servicing
Compliance with federal, state, investor requirements
Client relationship management
Serves as the Qualified Individual (QI) for an affiliate performing mortgage loan processing, underwriting, and/or loan servicing support, ensuring compliance with applicable federal, state, and investor requirements

Job Summary

  • Serves as the Qualified Individual (QI) for an affiliate performing mortgage loan processing, underwriting, and/or loan servicing support, ensuring compliance with applicable federal, state, and investor requirements.
  • Maintains and manages relationships with senior and executive‑level management within client organizations and internal stakeholders.
  • Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Matching Summary

Serves as the Qualified Individual (QI) for an affiliate performing mortgage loan processing, underwriting, and/or loan servicing support, ensuring compliance with applicable federal, state, and investor requirements.

Skills & Requirements

Must-have

  • Mortgage loan processing, underwriting, servicing
  • Compliance with federal, state, investor requirements
  • Client relationship management
  • Risk management and quality assurance
  • Mortgage origination and servicing experience

Nice-to-have

  • Business process outsourcing experience
  • Collaborative team environment
  • Continuous learning and development

Key Requirements

  • 12 years mortgage industry experience
  • 3 years within the most recent 5 years
  • Experience across origination and servicing
  • Prior leadership and supervision experience
  • Familiarity with FDCPA, RESPA, TILA
  • Willingness to complete pre-licensing requirements

Work Rights

Not specified

Tailored Resume

Cover Letter