Job Summary

• Join our ambitious team at Thermo Fisher Scientific Inc. as a Technical Support Specialist I providing outstanding customer support through timely troubleshooting and resolution of complex technical issues.
• You will collaborate with Field Service, Engineering, Quality, and Product Management teams to implement solutions and contribute to continuous improvements while supporting innovative handheld instruments.
• We offer a comprehensive Total Rewards package including medical, dental, vision plans, paid time off, parental leave, retirement savings, and employee stock purchase opportunities.

Matching Summary

Salary

Base: $53,300.00–$79,925.00; Bonus/Equity: Variable annual bonus based on performance; Benefits: Comprehensive Total Rewards package including medical, dental, vision, PTO, parental leave, retirement plans, and stock purchase

Skills & Requirements

Key Requirements

• Bachelor’s degree or equivalent experience
• 3+ years technical support experience
• Proven knowledge of spectroscopy
• Proficiency with CRM systems

Work Rights