Service Advisor

Priority Honda Hampton

Dallas, TX, United States
On-site
Customer service
Vehicle inspection
Repair orders
Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer

Job Summary

  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
  • We offer best in class industry benefits: Competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs.

Matching Summary

Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

Skills & Requirements

Must-have

  • customer service
  • vehicle inspection
  • repair orders
  • warranty administration

Nice-to-have

  • team player
  • customer retention focus

Key Requirements

  • Previous Service Advisor experience
  • Prior experience as an automotive technician
  • Basic mechanical understanding
  • Acceptable driving record
  • Valid driver's license

Work Rights

Not specified

Tailored Resume

Cover Letter