Base salary ranges may vary by geographic location...
Hands-on experience with salesforce cpq
Experience with servicenow incident management
Knowledge of salesforce classic and lightning uis
The role involves taking end-to-end ownership of application support for production issues resolution within the Service Excellence team
Job Summary
The role involves taking end-to-end ownership of application support for production issues resolution within the Service Excellence team.
Candidates must possess hands-on experience with ServiceNow for incident management, problem resolution, and workflow automation to enhance IT service delivery.
LSEG offers a competitive compensation package including an Annual Incentive Plan, comprehensive medical benefits, and a 401(K) savings plan with company match.
Matching Summary
The role involves taking end-to-end ownership of application support for production issues resolution within the Service Excellence team.
Salary
Base salary ranges may vary by geographic location; Eligible for Annual Incentive Plan (AIP); Includes benefits such as Medical, Dental, Vision, 401(K) match, and paid time-off
Skills & Requirements
Must-have
Hands-on experience with Salesforce CPQ
Experience with ServiceNow incident management
Knowledge of Salesforce Classic and Lightning UIs
Experience integrating Salesforce with third-party systems
Ability to provide 24/5 production support
Nice-to-have
Curious about new technologies and tools
Creative thinking and initiative taking
Customer centricity and strategic ability
Experience with Agile delivery methodology
Understanding of ITIL processes
Key Requirements
2-5 years of experience on Salesforce CPQ & Sales cloud
One or more Salesforce.com certifications (e.g., CPQ, Administrator)
BS/MS degree in Computer Science, Software Engineering or STEM degree