Location Support Specialist

H&M

Athens, Greece
On-site
Hands-on hardware and software troubleshooting
Experience with servicenow ticketing systems
Proficiency in english and local language
H&M is seeking a Location Support Specialist in Athens, Greece, to provide on-site technical support for offices, stores, and warehouses across several countries. The role involves troubleshooting hardware and software issues, ensuring seamless daily operations, and collaborating with various teams to maintain a stable IT environment

Job Summary

  • This role provides on-site technical support across offices, stores, and warehouses to ensure smooth daily operations and an excellent user experience.
  • The specialist will troubleshoot and repair user equipment including laptops, mobile phones, tablets, and meeting-room devices while collaborating with global network teams.
  • Employees enjoy benefits such as a 25% staff discount, private health insurance, food vouchers, and unlimited career opportunities within the H&M Group.

Matching Summary

Match Score: 85

H&M is seeking a Location Support Specialist in Athens, Greece, to provide on-site technical support for offices, stores, and warehouses across several countries. The role involves troubleshooting hardware and software issues, ensuring seamless daily operations, and collaborating with various teams to maintain a stable IT environment.

Skills & Requirements

Must-have

  • Hands-on hardware and software troubleshooting
  • Experience with ServiceNow ticketing systems
  • Proficiency in English and local language

Nice-to-have

  • Secondary education or IT-related studies
  • Strong organizational and detail-oriented skills
  • Curious and quick to learn attitude

Key Requirements

  • Secondary education required
  • Familiarity with ServiceNow preferred
  • Hands-on experience with user devices and networks

Work Rights

Not specified

Tailored Resume

Cover Letter