Sr Business Process Analyst - Knowledge Management And Ai
Workday
Not specified; not specified; not specified
Fully remote
8+ years business process analyst experience
5+ years knowledge management tools kcs
Process mapping and lean six sigma methodologies
The role involves analyzing knowledge trends and driving process optimization to strengthen the knowledge ecosystem and enhance digital AI tools
Job Summary
The role involves analyzing knowledge trends and driving process optimization to strengthen the knowledge ecosystem and enhance digital AI tools.
Candidates will collaborate with cross-functional teams to map support processes, develop SOPs, and align requirements for product teams enhancing digital agents.
Workday offers a flexible work approach combining in-person and remote time, requiring at least half of the quarter spent in the office or field.
Matching Summary
The role involves analyzing knowledge trends and driving process optimization to strengthen the knowledge ecosystem and enhance digital AI tools.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
8+ years Business Process Analyst experience
5+ years knowledge management tools KCS
Process mapping and Lean Six Sigma methodologies
SQL and data visualization tools proficiency
Digital agent and AI chatbot experience
Nice-to-have
Strong analytical and problem-solving skills
Adaptable self-starter with curiosity
Experience with emerging AI technologies
Excellent written and verbal communication
High-growth environment adaptability
Key Requirements
Bachelor's degree in related field
KCS and Lean Six Sigma certification highly desirable