Global Client Service Manager

Citi Handlowy

Base: $79,320.00 - $110,680.00; bonus/equity: not ...
Not specified
2-5 years of customer experience
Business or financial environment experience
Project management and organizational skills
Citi Handlowy is seeking a Global Client Service Manager to provide high-quality support and resolutions for a portfolio of high-profile clients. The ideal candidate will have 2-5 years of customer experience, project management skills, and a strong focus on client relationships

Job Summary

  • The role is responsible for managing a portfolio of high-profile clients and ensuring queries are resolved timely and professionally.
  • The position requires advising on process improvements and maintaining knowledge of new market and regulatory requirements.
  • Candidates must demonstrate the ability to assess risk and adhere to compliance policies while safeguarding the firm's reputation.

Matching Summary

Match Score: 85

Citi Handlowy is seeking a Global Client Service Manager to provide high-quality support and resolutions for a portfolio of high-profile clients. The ideal candidate will have 2-5 years of customer experience, project management skills, and a strong focus on client relationships.

Salary

Base: $79,320.00 - $110,680.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 2-5 years of customer experience
  • Business or financial environment experience
  • Project management and organizational skills
  • Clear written and verbal communication
  • Investigative and analytical skills

Nice-to-have

  • Ability to influence stakeholders
  • Proven self-reliance and accountability
  • Focus on building client relationships
  • Experience with inquiry-volume reduction initiatives

Key Requirements

  • Bachelor's degree or equivalent experience
  • 2-5 years of relevant customer experience
  • Experience in business or financial environment preferred

Work Rights

Not specified

Tailored Resume

Cover Letter