Customer Service Representative

Conduent Business Services

Newark, NJ, United States
Base: $16.50ph (non-bilingual); $17.50ph (bilingua...
**
High school diploma or equivalent
Background check clearance
Monday to friday availability
** Conduent Business Services is seeking a Customer Service Representative for their Newark, NJ location, offering an hourly rate of $16.50 ($17.50 for bilingual candidates). The position requires effective communication skills, problem-solving abilities, and a strong work ethic, with full-time hours and benefits starting on day one. **

Job Summary

  • This role involves supporting client customers as the first point of contact by answering calls and resolving inquiries empathetically.
  • Employees receive full-time employment with benefits starting day one, including paid holidays and a structured paid training period.
  • The position requires adherence to confidentiality laws while utilizing mainframe or web-based applications to process transactions.

Matching Summary

Match Score: 75

** Conduent Business Services is seeking a Customer Service Representative for their Newark, NJ location, offering an hourly rate of $16.50 ($17.50 for bilingual candidates). The position requires effective communication skills, problem-solving abilities, and a strong work ethic, with full-time hours and benefits starting on day one. **

Salary

Base: $16.50/hr (non-bilingual); $17.50/hr (bilingual Spanish); Bonus/Equity: Not specified; Benefits: Health insurance, dental, vision, life, disability, retirement plan, PTO, paid holidays

Skills & Requirements

Must-have

  • High School Diploma or equivalent
  • Background check clearance
  • Monday to Friday availability
  • Saturday shift availability
  • 100% attendance for training

Nice-to-have

  • Bilingual in Spanish preferred
  • Previous customer service experience
  • Strong problem-solving skills
  • Ability to navigate multiple applications
  • Empathetic communication style

Key Requirements

  • Must be at least 18 years of age
  • Must submit to a background check
  • Must commit to 3-5 weeks of paid training
  • High School Diploma required

Work Rights

Not specified

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