After Sales Assistant

Techtronic Industries (TTI)

Dordrecht, Netherlands
Customer service and support
Handling customer inquiries
Administrative support
The role involves handling incoming customer calls, providing advice on service platforms, product registration, and complaint handling

Job Summary

  • The role involves handling incoming customer calls, providing advice on service platforms, product registration, and complaint handling.
  • Key responsibilities include administrative support for the after-sales team, managing the mailbox, and supporting projects.
  • The company is a world leader in cordless technology with a strong brand portfolio and a focus on hiring exceptional people to drive a high-performance culture.

Matching Summary

The role involves handling incoming customer calls, providing advice on service platforms, product registration, and complaint handling.

Skills & Requirements

Must-have

  • Customer service and support
  • Handling customer inquiries
  • Administrative support
  • Communication with internal stakeholders
  • Customer information processing
  • Technical and commercial support

Nice-to-have

  • Customer-friendly and sales-oriented
  • Affinity with construction and tools
  • Teamwork and independent work
  • Organizing and planning own work
  • Flexibility and no 9-to-5 mentality

Key Requirements

  • 1-3 years customer service/after sales experience
  • HBO work and thinking level
  • Dutch and English language proficiency
  • Office package skills (Outlook, PowerPoint, Excel)

Work Rights

Not specified

Tailored Resume

Cover Letter