Application Support Engineer

Publix Serving (Civica)

Mississauga, Ontario, Canada
Base: $94,300.00 - $141,500.00; bonus/equity: not ...
Hybrid
5-8 years in application support
Strong troubleshooting skills
Experience with itil processes
The Application Support Engineer provides technical and business support for users of Citi Applications

Job Summary

  • The Application Support Engineer provides technical and business support for users of Citi Applications.
  • This role involves managing, maintaining, and supporting applications to ensure stability and quality.
  • The individual will act as a liaison between users and technology groups, influencing decisions and improving processes.

Matching Summary

The Application Support Engineer provides technical and business support for users of Citi Applications.

Salary

Base: $94,300.00 - $141,500.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 5-8 years in Application Support
  • Strong troubleshooting skills
  • Experience with ITIL processes

Nice-to-have

  • Effective communication skills
  • Ability to plan and organize workload
  • Coaching and training abilities

Key Requirements

  • Bachelor’s degree or equivalent experience
  • Experience with Unix/Linux and databases
  • Proven experience managing SEV1/SEV2 incidents

Work Rights

Not specified

Tailored Resume

Cover Letter