In your role as an Analyst at MUFG you will provide IT and Telecommunications systems support to MUFG internal employees, resolving or escalating technical issues in a timely and professional manner
Job Summary
In your role as an Analyst at MUFG you will provide IT and Telecommunications systems support to MUFG internal employees, resolving or escalating technical issues in a timely and professional manner.
MUFG fosters a highly professional, supportive work environment that enables our employees to help maximize our customers' prosperity.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
Matching Summary
In your role as an Analyst at MUFG you will provide IT and Telecommunications systems support to MUFG internal employees, resolving or escalating technical issues in a timely and professional manner.
Skills & Requirements
Must-have
Level 1 IT support
Windows 10/11 troubleshooting
MS Office proficiency
Helpdesk ticket resolution
Business telephony knowledge
VPN client support
Customer service skills
Nice-to-have
Collaboration tools support
Mobile device support
Project coordination
Shift work flexibility
Strong communication skills
Team collaboration culture
Key Requirements
1 - 2 years IT desktop support experience
Tertiary qualification in relevant field
Knowledge of IT support policies and infrastructure