Customer Banking Specialist - Potts Point

CommBank

Potts Point, Australia
Part-time onsite (20 hours per week)
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
CommBank is seeking a part-time Customer Banking Specialist for its Potts Point branch, focusing on delivering exceptional customer service and banking solutions. The ideal candidate should have a background in customer service, particularly in financial services, and demonstrate strong communication and problem-solving skills

Job Summary

  • As the Customer Banking Specialist, you will have in-depth conversations with customers about their banking needs, including Home Loans, Business Banking, and Financial Advice.
  • You will support customers with enquiries, account maintenance, and process credit product applications, while also completing Financial Health Checks to assess their financial needs.
  • The role involves educating customers on in-branch technology and digital banking options, problem-solving, and championing company processes and procedures.

Matching Summary

Match Score: 85

CommBank is seeking a part-time Customer Banking Specialist for its Potts Point branch, focusing on delivering exceptional customer service and banking solutions. The ideal candidate should have a background in customer service, particularly in financial services, and demonstrate strong communication and problem-solving skills.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Demonstrate in-branch technology
  • Provide effective solutions
  • Work in a retail environment

Nice-to-have

  • Interest in career growth
  • Champion risk-adverse culture
  • Holistic customer solutions
  • Support Indigenous Peoples

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ask the right questions and find solutions
  • Act with integrity
  • Place customer at the centre

Work Rights

Not specified

Tailored Resume

Cover Letter