Customer Service Representative Ii

Motion Industries

Tucson, AZ, United States
On-site
Customer order placement
Negotiating sale price
Building customer relationships
Motion Industries is seeking a Customer Service Representative II in Tucson, AZ, responsible for ensuring customer satisfaction through effective order management and relationship building. The ideal candidate will have 3-5 years of related experience, strong communication skills, and the ability to manage multiple tasks effectively

Job Summary

  • The Customer Service Representative II ensures customer expectations are accurately determined and are fully met.
  • This role involves placing customer orders, negotiating prices, building customer relationships, and managing inventory.
  • Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

Matching Summary

Match Score: 85

Motion Industries is seeking a Customer Service Representative II in Tucson, AZ, responsible for ensuring customer satisfaction through effective order management and relationship building. The ideal candidate will have 3-5 years of related experience, strong communication skills, and the ability to manage multiple tasks effectively.

Skills & Requirements

Must-have

  • customer order placement
  • negotiating sale price
  • building customer relationships
  • inventory level maintenance
  • expediting backorders
  • product sourcing
  • cost effective shipping

Nice-to-have

  • guidance to less experienced reps
  • supporting specific customers
  • handling challenging inquiries

Key Requirements

  • High school diploma or GED
  • 3-5 years of related experience
  • Excellent communication skills
  • Ability to multi-task
  • Strong computer skills
  • Strong negotiation skills
  • Basic product knowledge
  • Reliability, organization, and attention to detail

Work Rights

Not specified

Tailored Resume

Cover Letter