Spécialiste En Soutien Technique – Diagnostics De Base (rimouski/bas St-laurent), Technical Support Specialist – Core Lab (rimouski/bas St-laurent)
jobs.abbott
Rimouski, Quebec, Canada
Fully remote
3 years technical experience required
Willingness to work unscheduled overtime
Ability to travel including air travel
This field-based position supports the Core Lab division by performing emergency repairs, preventative maintenance, and product updates at customer sites across Rimouski/Bas St-Laurent
Job Summary
This field-based position supports the Core Lab division by performing emergency repairs, preventative maintenance, and product updates at customer sites across Rimouski/Bas St-Laurent.
The role requires managing spare parts inventory, preparing detailed service documentation, and providing on-site training to customers on Abbott instrumentation.
Abbott offers career development opportunities within an international company recognized as a great place to work for diversity and work-life balance.
Matching Summary
This field-based position supports the Core Lab division by performing emergency repairs, preventative maintenance, and product updates at customer sites across Rimouski/Bas St-Laurent.
Skills & Requirements
Must-have
3 years technical experience required
Willingness to work unscheduled overtime
Ability to travel including air travel
Strong troubleshooting and communication skills
English communication 50% of time
Nice-to-have
Engineering degree in biomedical or electrical fields
Experience interfacing with customers
Ability to work independently
Customer service excellence mindset
Team collaboration and problem solving
Key Requirements
Bachelor's degree or college diploma with 3 years technical experience
Minimum 1 to 3 years relevant experience
Must be willing to participate in on-call rotation
Ability to lift and transport heavy equipment and tools