Pbtb - Manager Customer Solutions

Prudential Assurance UK

Kuala Lumpur, Malaysia
**
Manage sme team
Project deliverables
Resource planning
** Prudential Assurance UK is seeking a Manager for Customer Solutions in Kuala Lumpur, Malaysia, who will lead a team to ensure project deliverables and improve team performance in the life insurance sector. The ideal candidate should have significant experience in the life insurance industry, particularly in operations, and possess strong analytical and communication skills. **

Job Summary

  • Oversee and manage a team of SME (Executive, Specialist and Tester) to ensure projects deliverables within the team is achieved.
  • Delivery of business requirement on agreed business requirement and ensure users at the respective areas agree on the guideline.
  • Leads and manage a group of business analyst in User Acceptance Testing (UAT) and Operation readiness test (ORT) planning and execution.

Matching Summary

Match Score: 75

** Prudential Assurance UK is seeking a Manager for Customer Solutions in Kuala Lumpur, Malaysia, who will lead a team to ensure project deliverables and improve team performance in the life insurance sector. The ideal candidate should have significant experience in the life insurance industry, particularly in operations, and possess strong analytical and communication skills. **

Skills & Requirements

Must-have

  • Manage SME team
  • Project deliverables
  • Resource planning
  • Technical guidance
  • UAT and ORT execution
  • Life Insurance Industry

Nice-to-have

  • Career prospect development
  • Positive working relationships
  • Multi-tasking staff
  • Prudent decision making
  • Team events

Key Requirements

  • 7-8 years experience in Life Insurance Industry
  • Basic operational knowledge in operations
  • Experience in comparative analysis
  • Managing/lead business analyst and operations
  • Competent in Microsoft Office application
  • Good command in English & Bahasa Malaysia
  • Able to work under pressure

Work Rights

Not specified

Tailored Resume

Cover Letter