Assistant De Régulation Et D’accueil

RATP

Luxembourg, Ile de France, France
Base: smic horaire; bonus/equity: not specified; b...
Customer information and guidance
Traffic flow facilitation
Assisting passengers with specific needs
Your main missions include offering innovative services, informing and welcoming customers, and contributing to traffic flow during peak hours

Job Summary

  • Your main missions include offering innovative services, informing and welcoming customers, and contributing to traffic flow during peak hours.
  • You will facilitate passenger exchange on RER and metro lines, welcome, inform, and direct travelers in normal and disrupted situations.
  • Benefits include free RATP transport, 75% reimbursement on other networks, and access to company medical centers and restaurants.

Matching Summary

Your main missions include offering innovative services, informing and welcoming customers, and contributing to traffic flow during peak hours.

Salary

Base: SMIC horaire; Bonus/Equity: Not specified; Benefits: Free RATP transport, 75% reimbursement on other networks, mutuelle, medical centers, company restaurants

Skills & Requirements

Must-have

  • Customer information and guidance
  • Traffic flow facilitation
  • Assisting passengers with specific needs
  • Supporting ticket purchases
  • Ensuring safety of people and property

Nice-to-have

  • Customer service experience
  • Team spirit and listening skills
  • Good oral and written expression

Key Requirements

  • No specific qualification/diploma required
  • Physical ability for specific movements and standing for 5+ hours
  • Regular travel on the transport network

Work Rights

Not specified

Tailored Resume

Cover Letter