Lead, Technology Product Management- Patient Experience

Johnson & Johnson MedTech

Titusville, New Jersey, United States of America
Base: $94,000- $151,800; bonus/equity: not specifi...
Hybrid
Own operational accountability for pecs platforms
Ensure security, privacy, and compliance requirements
Define and enforce observability standards
The Lead, Patient Experience Platforms role blends technical product ownership with hands-on engineering, focused on delivering commercial solutions which transform Patient Support Program operations while maintaining a reliable, compliant, and secure environment

Job Summary

  • The Lead, Patient Experience Platforms role blends technical product ownership with hands-on engineering, focused on delivering commercial solutions which transform Patient Support Program operations while maintaining a reliable, compliant, and secure environment.
  • You will be responsible for owning operational accountability for PECS platforms, including availability, reliability, performance, and supportability, and ensuring all solutions meet defined operational readiness criteria prior to release.
  • This position will have specific responsibilities as an IT Product lead with strong technical skills, accountable for platform operations for PECS across the broader technology ecosystem.

Matching Summary

The Lead, Patient Experience Platforms role blends technical product ownership with hands-on engineering, focused on delivering commercial solutions which transform Patient Support Program operations while maintaining a reliable, compliant, and secure environment.

Salary

Base: $94,000- $151,800; Bonus/Equity: Not specified; Benefits: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, group legal insurance, consolidated retirement plan (pension), savings plan (401(k)), vacation, sick time, holiday pay, Work/Personal/Family Time, Parental Leave, Condolence Leave, Caregiver Leave, Volunteer Leave, Military Spouse Time-Off

Skills & Requirements

Must-have

  • Own operational accountability for PECS platforms
  • Ensure security, privacy, and compliance requirements
  • Define and enforce observability standards
  • Partner with Technology Services and vendors
  • Translate business needs into prioritized user stories

Nice-to-have

  • Cultivate collaborative, healthy, inclusive culture
  • Introduce bold ideas that challenge thinking
  • Lead with accountability, transparency, and collaboration

Key Requirements

  • Bachelor's degree in computer science, Information Technology, Information Systems, or equivalent
  • Experience operating a production platform/ecosystem
  • Working knowledge of Identity & Access Management (IAM) concepts
  • Demonstrated ability to drive continuous improvement through agile ways of working

Work Rights

Not specified

Tailored Resume

Cover Letter