Answering customer enquiries and complaints by phone and email, providing accurate product/marketing/service information to clients, and taking orders and providing after sales service
Job Summary
Answering customer enquiries and complaints by phone and email, providing accurate product/marketing/service information to clients, and taking orders and providing after sales service.
The company values in-person collaboration as a vital part of its culture, fostering a supportive and connected environment.
AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development.
Matching Summary
Answering customer enquiries and complaints by phone and email, providing accurate product/marketing/service information to clients, and taking orders and providing after sales service.
Skills & Requirements
Must-have
Answering customer enquiries and complaints
Providing accurate product information
Maintaining professional business image
Good communication and written skills
PC literate and able to type fast
Nice-to-have
Positive attitude and modesty
Proactive mindset and can-do attitude
Eager to learn, responsible and patient
Good team player
Key Requirements
Form 5 standard
1 year relevant work experience
Good communication and written skills in English, Cantonese