Sr. Customer Support Specialist

HighLevel

Philippines, Philippines
On-site
Advanced support for escalated tickets
Troubleshoot and resolve tickets
Subject matter experts on product
HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth

Job Summary

  • HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth.
  • With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment.
  • We are building more than software; we are building a global community rooted in creativity, collaboration, and impact.

Matching Summary

HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth.

Skills & Requirements

Must-have

  • advanced support for escalated tickets
  • troubleshoot and resolve tickets
  • subject matter experts on product

Nice-to-have

  • creativity and collaboration
  • innovation thrives
  • people come first culture

Key Requirements

  • Senior Customer Support Specialists
  • advanced support for assigned escalated Product ticket queues
  • work alongside Customer Support Representatives

Work Rights

Not specified

Tailored Resume

Cover Letter