Technical Specialist

457

Melbourne, Australia
Not specified; generous discounts from over 350 re...
Fully remote
Strong experience administering claims under src act
Demonstrated ability in dispute resolution and mediation
Experience coaching and training case managers
The role involves supporting Case Management teams by providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988

Job Summary

  • The role involves supporting Case Management teams by providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988.
  • EML fosters a learning culture that allows for continual investment in employees ensuring a long-term career within the organization.
  • Employees benefit from flexibility to work from home up to 3 days per week once fully trained, along with access to a corporate wellbeing program.

Matching Summary

The role involves supporting Case Management teams by providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988.

Salary

Not specified; Generous discounts from over 350 retailers; Entitlement to annual company incentive scheme plus salary reviews

Skills & Requirements

Must-have

  • Strong experience administering claims under SRC Act
  • Demonstrated ability in dispute resolution and mediation
  • Experience coaching and training Case Managers
  • Sound understanding of legislation and case law
  • Ability to work in fast-paced environment

Nice-to-have

  • Motivated self-starter with proactive mindset
  • Excellent stakeholder management skills
  • Commitment to continuous improvement initiatives
  • Customer-centric approach to claim management

Key Requirements

  • Strong experience in Workers Compensation setting
  • Proven track record in technical advice provision
  • Capability to develop and conduct training programs

Work Rights

Not specified

Tailored Resume

Cover Letter