Customer Service Medewerker

JD Engineers

Joure, Netherlands
Not specified; benefits: good employment condition...
Mbo-4 work and thinking level
Minimum 2 years technical service experience
Experience with erp systems
This role serves as the organizational hub for the service department, ensuring field technicians work efficiently and customers receive prompt support

Job Summary

  • This role serves as the organizational hub for the service department, ensuring field technicians work efficiently and customers receive prompt support.
  • The position involves planning field technician schedules, managing service quotes, and overseeing administrative processes like work order creation and time registration.
  • Candidates will join a dynamic international team within Alliance Machine Systems International, contributing to optimized workflows for corrugated box manufacturing machinery.

Matching Summary

This role serves as the organizational hub for the service department, ensuring field technicians work efficiently and customers receive prompt support.

Salary

Not specified; Benefits: Good employment conditions according to CAO Metaal & Techniek

Skills & Requirements

Must-have

  • MBO-4 work and thinking level
  • Minimum 2 years technical service experience
  • Experience with ERP systems
  • Fluent in Dutch and English

Nice-to-have

  • Experience with Ridder IQ system
  • Knowledge of German or French languages
  • Affinity with metal technology sector
  • Proactive and customer-oriented mindset

Key Requirements

  • MBO-4 education level required
  • At least 2 years of relevant experience
  • Residency in or near Joure preferred

Work Rights

Not specified

Tailored Resume

Cover Letter