Full Time Teller- Good Hope Branch/ Washington Dc

M&T Bank

Washington, District of Columbia, United States of America
Base: $20.00 - $30.41 hourly; bonus/equity: not sp...
Not specified
Digital engagement
Lobby management
Transactional processing
M&T Bank is seeking a Full-Time Teller for their Good Hope Branch in Washington, DC, focusing on providing exceptional customer service, managing financial transactions, and promoting digital engagement. The ideal candidate will have at least six months of customer service experience, strong communication skills, and an ability to resolve customer issues effectively

Job Summary

  • Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions.
  • Processes a variety of financial transactions in an accurate and efficient manner, adhering to established customer service standards.
  • Educates customers through digital demonstrations, identifies self-service opportunities, and handles escalated account services issues until resolution.

Matching Summary

Match Score: 85

M&T Bank is seeking a Full-Time Teller for their Good Hope Branch in Washington, DC, focusing on providing exceptional customer service, managing financial transactions, and promoting digital engagement. The ideal candidate will have at least six months of customer service experience, strong communication skills, and an ability to resolve customer issues effectively.

Salary

Base: $20.00 - $30.41 Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Digital engagement
  • Lobby management
  • Transactional processing
  • Retail servicing interactions
  • Customer service standards
  • Digital demonstrations
  • Cash ordering
  • Vault operations
  • ATM operations
  • Wire transfer activities
  • Consumer AML/BSA/KYC

Nice-to-have

  • Empathy
  • Customer centricity
  • Flexibility and adaptability
  • Digital fluency
  • Entrepreneurial spirit
  • Critical thinking
  • Risk management decisions

Key Requirements

  • High school diploma or equivalent (GED)
  • Minimum of 6 months customer service experience
  • Data entry experience
  • Cash handling experience
  • Proven verbal communication skills
  • Proven interpersonal skills
  • Proven ability to demonstrated exceptional customer service
  • Well-organized
  • Proven time management skills
  • Proven prioritization skills
  • Proficient with internet user-level technology

Work Rights

Not specified

Tailored Resume

Cover Letter