Patient Ambassador Levels I - Ii - Ou Medical Center

OU Health

Administer patient satisfaction surveys
Compile and distribute routine reports
Support regulatory compliance
The Patient Ambassador supports patient satisfaction initiatives and fosters a culture of hospitality and respect in partnership with Environmental Services leadership

Job Summary

  • The Patient Ambassador supports patient satisfaction initiatives and fosters a culture of hospitality and respect in partnership with Environmental Services leadership.
  • This role involves administering surveys, compiling reports, participating in hospital committees, and supporting compliance with regulatory and accreditation requirements.
  • OU Health offers a comprehensive benefits package including PTO, 401(k), medical and dental plans designed to meet employee needs inside and outside the work environment.

Matching Summary

The Patient Ambassador supports patient satisfaction initiatives and fosters a culture of hospitality and respect in partnership with Environmental Services leadership.

Skills & Requirements

Must-have

  • Administer patient satisfaction surveys
  • Compile and distribute routine reports
  • Support regulatory compliance
  • Collaborate with on-site teams
  • Promote culture of hospitality and respect
  • Use patient satisfaction measurement methods
  • Proficiency with office software and reporting systems

Nice-to-have

  • Strong written and verbal communication skills
  • Service-oriented mindset
  • Ability to organize and prioritize tasks
  • Collaborative skills with clinical and support teams
  • Demonstrated initiative and adaptability
  • Ethical and professional conduct

Key Requirements

  • High School Diploma or GED
  • No experience required for Level I
  • 3 years experience for Level II
  • None required for licenses or certifications

Work Rights

Not specified

Tailored Resume

Cover Letter