$163,963 - $304,502 py; not specified; comprehensi...
Ilottery or gaming industry experience
Client relationship management
Contract oversight and compliance
Lead, mentor, and develop a high-performing team of Senior Account Managers across North America to ensure outstanding customer success and long-term growth of the iLottery program
Job Summary
Lead, mentor, and develop a high-performing team of Senior Account Managers across North America to ensure outstanding customer success and long-term growth of the iLottery program.
Oversee the development and execution of joint success plans with customers, ensuring consistent delivery of services and fulfillment of contractual obligations.
Analyze market trends and customer feedback to inform strategic decisions, finding opportunities for expansion, upsell, and innovation within existing accounts.
Matching Summary
Lead, mentor, and develop a high-performing team of Senior Account Managers across North America to ensure outstanding customer success and long-term growth of the iLottery program.
Salary
$163,963 - $304,502 per year; Not specified; Comprehensive benefits package
Skills & Requirements
Must-have
iLottery or gaming industry experience
Client relationship management
Contract oversight and compliance
Cross-functional collaboration
Leading large teams
Executive presence and influence
Nice-to-have
Passion for customer success
Familiarity with digital gaming platforms
Experience with government clients
Key Requirements
15+ years of experience in account management
5+ years of experience in iLottery or gaming
Bachelor's degree in Business, Marketing, or related field