Lead Patient Service Representative

Summithealth

Base: $19.95 - $24.42 hourly; bonus/equity: not sp...
Patient appointment scheduling
Medical record preparation
Telephone etiquette and call handling
We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care

Job Summary

  • We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.
  • The role involves greeting patients, scheduling appointments and procedures, preparing charts, and maintaining communication resources to support physicians and nursing staff.
  • VillageMD offers a comprehensive benefits platform including Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan, emphasizing health and wellness for team members.

Matching Summary

We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.

Salary

Base: $19.95 - $24.42 Hourly; Bonus/Equity: Not specified; Benefits: Medical, Dental, Life, Disability, Vision, FSA, 401k savings plan

Skills & Requirements

Must-have

  • Patient appointment scheduling
  • Medical record preparation
  • Telephone etiquette and call handling
  • Insurance and pre-certification knowledge
  • Customer service skills
  • Electronic Health Record (EHR) usage
  • Data entry accuracy

Nice-to-have

  • Knowledge of medical terminology
  • Experience with practice management systems
  • Ability to multitask effectively
  • Training and mentoring office staff
  • Understanding of fire safety procedures
  • Collaborative team communication

Key Requirements

  • High School Graduate or GED
  • Heartsaver certification within 30 days of hire
  • Previous Patient Service Representative experience preferred
  • Associate Degree preferred
  • Ability to communicate in English orally and in writing

Work Rights

Not specified

Tailored Resume

Cover Letter