Job Summary

• Provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels.
• Manage a business function, providing significant input to function wide strategic initiatives and influencing policy and procedures.
• Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence.

Matching Summary

Skills & Requirements

Key Requirements

• extensive knowledge of function integration
• broad and comprehensive knowledge of industry theories
• interpretative thinking and advanced analytical skills
• negotiate with and influence senior stakeholders
• demonstrate leadership behaviours

Work Rights