Teller - Float

MTB (M&T Bank)

Arcade, New York, United States
$18.00 - $26.21 hourly ph
On-site
Digital engagement
Lobby management
Transactional processing
M&T Bank is seeking a Float Teller to enhance customer experiences through digital engagement and transactional processing at various branches in Arcade, New York. The ideal candidate will have customer service experience, strong communication skills, and the ability to manage multiple tasks efficiently

Job Summary

  • As a Float Teller, you will specialize in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions.
  • Adhere to the established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them.
  • Float tellers will frequently travel to different branches within a designated area to assist branch staff as needed.

Matching Summary

Match Score: 85

M&T Bank is seeking a Float Teller to enhance customer experiences through digital engagement and transactional processing at various branches in Arcade, New York. The ideal candidate will have customer service experience, strong communication skills, and the ability to manage multiple tasks efficiently.

Salary

$18.00 - $26.21 Hourly

Skills & Requirements

Must-have

  • digital engagement
  • lobby management
  • transactional processing
  • retail servicing interactions
  • customer service standards
  • digital demonstrations
  • balancing transactions
  • AML/BSA/KYC activities

Nice-to-have

  • empathy
  • customer centricity
  • flexibility and adaptability
  • digital fluency
  • entrepreneurial spirit
  • critical thinking

Key Requirements

  • High school diploma or equivalent
  • minimum of 6 months customer service experience
  • data entry and/or cash handling experience
  • Ability to easily travel between branches
  • Proven verbal communication skills
  • Proven interpersonal skills
  • Proven ability to demonstrated exceptional customer service
  • Well-organized
  • Proven time management skills
  • Proven prioritization skills
  • Proficient with internet user-level technology

Work Rights

Not specified

Tailored Resume

Cover Letter