Product Director, Trust & Experience

OKX

Singapore, Singapore
On-site
Product strategy and roadmap
User onboarding and verification flows
Cross-functional collaboration
Own end-to-end product strategy and roadmap for user onboarding and verification flows, driving measurable improvements in conversion, user satisfaction, and operational efficiency

Job Summary

  • Own end-to-end product strategy and roadmap for user onboarding and verification flows, driving measurable improvements in conversion, user satisfaction, and operational efficiency.
  • Identify friction points across the customer journey that stem from regulatory or risk controls, and reimagine those experiences to be more user-friendly while preserving integrity.
  • Competitive total compensation and comprehensive insurance coverage for employees and their dependants.

Matching Summary

Own end-to-end product strategy and roadmap for user onboarding and verification flows, driving measurable improvements in conversion, user satisfaction, and operational efficiency.

Skills & Requirements

Must-have

  • Product strategy and roadmap
  • User onboarding and verification flows
  • Cross-functional collaboration
  • Data-driven product decisions
  • Scalable product solutions

Nice-to-have

  • User empathy
  • Entrepreneurial product leader
  • Fast-paced environment
  • Passion for innovation

Key Requirements

  • 5+ years product management experience
  • Fintech or regulated environment experience
  • Experience with regulatory/risk requirements
  • Fluent in English and Mandarin

Work Rights

Not specified

Tailored Resume

Cover Letter