You will build trusted customer relationships and drive parts and service sales through proactive phone and digital engagement
Job Summary
You will build trusted customer relationships and drive parts and service sales through proactive phone and digital engagement.
The key responsibilities of this role will include but not be limited to: Proactively generate new business through structured outbound calling, digital engagement and targeted site visits.
Hastings Deering offers a wide range of benefits including: A rewarding career with diverse opportunities A competitive remuneration package, including commission structure.
Matching Summary
You will build trusted customer relationships and drive parts and service sales through proactive phone and digital engagement.
Skills & Requirements
Must-have
Proactive outbound calling
Digital engagement
Build customer relationships
Manage sales funnel in CRM
Prepare parts and service quotations
Resolve parts, warranty and service issues
Nice-to-have
Self motivation and initiative
Strong time management skills
Effective communication skills
Customer service focus
Continuous learning willingness
Key Requirements
Proven ability to build and maintain relationships
Trade qualification or demonstrated technical aptitude highly regarded
Understanding of Hastings Deering and Caterpillar support systems advantageous