The Technical Go-Live Readiness Manager ensures successful performance testing and transition to production for large deployments or high-volume business-critical activities
Job Summary
The Technical Go-Live Readiness Manager ensures successful performance testing and transition to production for large deployments or high-volume business-critical activities.
This role combines technical expertise, project management, and customer relations, acting as the 'voice of the customer' and taking full ownership of the engagement during deployment.
The company offers trust to take risks, tools to grow, skills to develop, and the support of a company invested in you for the long haul.
Matching Summary
The Technical Go-Live Readiness Manager ensures successful performance testing and transition to production for large deployments or high-volume business-critical activities.
Skills & Requirements
Must-have
Technical Go-live Readiness
Customer-facing role
ERP system performance
SaaS experience
Workday product knowledge
Indirect influence skills
Nice-to-have
Sun-drenched optimism
Courageous collaborators
Genuine care
Crisis management experience
HR, Time Tracking, Recruiting, Financials or Payroll applications
Key Requirements
4+ years technical support for complex software
4+ years customer support or consulting
BS or MS in Technical Degree or equivalent experience
Project management experience
Excellent verbal, presentation and communication skills