Retail Customer Experience Supervisor Now Hiring Knapps Crossing

TJ Maxx

Grand Rapids, MI, USA
Base: $14.73 to $15.23 ph; bonus/equity: not speci...
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Excellent customer experience
Customer service and promotion
Engaging and interacting with customers
** TJ Maxx is seeking a Retail Customer Experience Supervisor for their Grand Rapids, MI location. The role involves leading a team to ensure excellent customer service, promoting loyalty programs, and maintaining store organization. **

Job Summary

  • Responsible for promoting an excellent customer experience by overseeing a team of Associates at the front of the store, ensuring prompt, courteous customer service and promotion of loyalty programs.
  • Leads by example by engaging and interacting with all customers, maintaining a clean and organized store, and creating a positive internal and external customer experience.
  • Benefits include associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, and referral bonuses.

Matching Summary

Match Score: 75

** TJ Maxx is seeking a Retail Customer Experience Supervisor for their Grand Rapids, MI location. The role involves leading a team to ensure excellent customer service, promoting loyalty programs, and maintaining store organization. **

Salary

Base: $14.73 to $15.23 per hour; Bonus/Equity: Not specified; Benefits: Associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick, auto/home insurance discounts, scholarship program, adoption assistance

Skills & Requirements

Must-have

  • excellent customer experience
  • customer service and promotion
  • engaging and interacting with customers
  • clean and organized store
  • positive internal and external customer experience
  • honesty and integrity
  • store shrink reduction goals

Nice-to-have

  • diversity and collaboration
  • prioritizes your development
  • thrive and make an impact
  • supportive work environment
  • competitive salary and benefits

Key Requirements

  • 1 year retail experience
  • 6 months leadership experience
  • Available to work flexible schedule
  • Strong understanding of merchandising techniques
  • Capable of multi-tasking
  • Strong communication and organizational skills
  • Able to train others

Work Rights

Not specified

Tailored Resume

Cover Letter