Assistant Front Office Manager

Sofitel Sydney Wentworth

Vancouver, Canada
Base: $72,500.00 py; bonus/equity: not specified; ...
On-site
Exceptional guest experiences
Seamless daily operations
Positive team environment
Support the Front Desk Manager in overseeing all aspects of Front Desk operations, ensuring service standards are consistently delivered with a friendly and engaging approach

Job Summary

  • Support the Front Desk Manager in overseeing all aspects of Front Desk operations, ensuring service standards are consistently delivered with a friendly and engaging approach.
  • Handle guest concerns promptly and professionally, following up and collaborating with the appropriate departments to create memorable guest experiences.
  • Be part of a dynamic, diverse team in a stunning luxury environment where no two days are the same.

Matching Summary

Support the Front Desk Manager in overseeing all aspects of Front Desk operations, ensuring service standards are consistently delivered with a friendly and engaging approach.

Salary

Base: $72,500.00 per annum; Bonus/Equity: Not specified; Benefits: Extensive benefits package, complimentary meals, discounts

Skills & Requirements

Must-have

  • Exceptional guest experiences
  • Seamless daily operations
  • Positive team environment
  • Service excellence standards
  • Opera or similar PMS

Nice-to-have

  • Progressive hotel embracing culture
  • Sustainability initiatives
  • Art, music, and fashion programming

Key Requirements

  • Previous leadership experience in luxury hotel Front Office
  • First Aid Certificate Level 2 required
  • Legally eligible to work in Canada

Work Rights

Must be legally eligible to work in Canada

Tailored Resume

Cover Letter