Service Advisor

Acura Of Honolulu

Ramsey, NJ, United States
Estimated annual earnings: $75,000.00-$150,000.00;...
Initiating automotive services and repairs
Verifying warranty and service contract coverage
Developing estimates
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records

Job Summary

  • As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • Lithia offers a comprehensive benefits package including Medical, Dental and Vision Plans, Paid Holidays & PTO, 401(k) Retirement Plan, and more.

Matching Summary

As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.

Salary

Estimated Annual Earnings: $75,000.00-$150,000.00; Performance driven position with Commission(s) and Bonuses; Benefits: Medical, Dental, Vision, 401(k), etc.

Skills & Requirements

Must-have

  • Initiating automotive services and repairs
  • Verifying warranty and service contract coverage
  • Developing estimates
  • Writing repair orders
  • Maintaining customer records
  • Communicating with customers and technicians

Nice-to-have

  • Team player
  • Exemplary customer service focus
  • Basic mechanical understanding

Key Requirements

  • Previous Service Advisor experience preferred
  • Prior automotive technician experience a plus
  • Acceptable driving record
  • Valid driver's license
  • High school graduate or equivalent
  • 18 years or older

Work Rights

Not specified

Tailored Resume

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