Senior / Guest Service Executive (Orchard Cluster)
SOURCEO PTE. LTD.
Singapore, Singapore
Not specified
Handle guest complaints promptly
Perform rotating shifts
Answer telephone within three rings
SOURCEO PTE. LTD. is seeking a Senior / Guest Service Executive for its Orchard Cluster in Singapore, responsible for providing exceptional customer service to hotel guests. The ideal candidate should have a positive attitude, strong public relations skills, and previous hospitality experience
Job Summary
The role requires providing courteous service while handling guest requests and complaints efficiently.
Employees must be familiar with room types, rates, and hotel facilities to assist guests accurately.
Staff are expected to maintain professional communication with all hotel personnel and ensure guest room security.
Matching Summary
Match Score: 85
SOURCEO PTE. LTD. is seeking a Senior / Guest Service Executive for its Orchard Cluster in Singapore, responsible for providing exceptional customer service to hotel guests. The ideal candidate should have a positive attitude, strong public relations skills, and previous hospitality experience.