Service Delivery Coordinator

Pearce Services

Lake Mary, FL, US
Base: $23-$30 usd; bonus/equity: performance + ref...
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Customer relationship management
Work order setup and tracking
Cross-functional team collaboration
** Pearce Services is seeking a Service Delivery Coordinator to serve as a liaison between customers and internal teams, ensuring excellent post-sale service and customer satisfaction. The ideal candidate will have experience in customer service or project management and strong communication skills. **

Job Summary

  • The Service Delivery Coordinator serves as a key liaison between customers, internal teams, and business development partners to ensure post-sale excellence.
  • This role bridges the gap between customer needs and company goals by managing day-to-day operations and broader success initiatives.
  • Employees receive comprehensive benefits including health insurance, 401k with employer match, paid time off, and a company vehicle.

Matching Summary

Match Score: 75

** Pearce Services is seeking a Service Delivery Coordinator to serve as a liaison between customers and internal teams, ensuring excellent post-sale service and customer satisfaction. The ideal candidate will have experience in customer service or project management and strong communication skills. **

Salary

Base: $23-$30 USD; Bonus/Equity: Performance and referral bonuses available; Benefits: Health, dental, vision, 401k match, PTO, tuition reimbursement

Skills & Requirements

Must-have

  • Customer relationship management
  • Work order setup and tracking
  • Cross-functional team collaboration
  • Post-sale service excellence
  • Contract and purchase order review

Nice-to-have

  • NetSuite or Salesforce experience
  • Project management background
  • Fast-paced service environment
  • Strategic process improvement mindset
  • Data consistency auditing skills

Key Requirements

  • Bachelor's or Associate degree preferred
  • 3-5 years in customer service or project management
  • Proficiency in MS Office and CRM/ERP systems

Work Rights

Not specified

Tailored Resume

Cover Letter