Customer Service Consultant

Urpa

Cairo, Egypt
Customer-focused advisors
Handle queries via phone and email
Manage membership updates
We’re expanding our customer service team in Cairo and looking for customer-focused advisors to work in rotational shifts

Job Summary

  • We’re expanding our customer service team in Cairo and looking for customer-focused advisors to work in rotational shifts.
  • You’ll handle queries across phone, email, web chat, and letter, ensuring swift and accurate resolutions.
  • Bupa is a Level 2 Disability Confident Employer, aiming to offer an interview to every disabled applicant who meets the minimum criteria.

Matching Summary

We’re expanding our customer service team in Cairo and looking for customer-focused advisors to work in rotational shifts.

Skills & Requirements

Must-have

  • customer-focused advisors
  • handle queries via phone and email
  • manage membership updates

Nice-to-have

  • passionate about delivering exceptional service
  • collaborate with providers
  • support cross-departmental communication

Key Requirements

  • ability to resolve complex issues
  • complete compulsory regulatory training

Work Rights

Not specified

Tailored Resume

Cover Letter