Business Systems Analyst Tpac

North Carolina Department of Revenue

Unknown, North Carolina, US
$57,983 - $101,470; not specified; excellent compr...
Not specified (assumed office-based due to the nature of the role).
Develop and modify information or programs
Define and document business requirements
Create and maintain complex business rules
The North Carolina Department of Revenue is seeking a Business Systems Analyst I for its Taxpayer Assistance and Collection Division. This role involves defining and documenting requirements, developing information systems, and improving business processes to enhance efficiency and service delivery

Job Summary

  • The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services.
  • The Business Systems Analyst (BSA) I reports to the Case Management Supervisor and is responsible for defining and documenting requirements for various services to establish business rules, criteria, and workflows for division cases.
  • The state of North Carolina offers excellent comprehensive benefits, including health insurance, retirement plans, and paid time off.

Matching Summary

Match Score: 75

The North Carolina Department of Revenue is seeking a Business Systems Analyst I for its Taxpayer Assistance and Collection Division. This role involves defining and documenting requirements, developing information systems, and improving business processes to enhance efficiency and service delivery.

Salary

$57,983 - $101,470; Not specified; Excellent comprehensive benefits

Skills & Requirements

Must-have

  • Develop and modify information or programs
  • Define and document business requirements
  • Create and maintain complex business rules
  • Analyze, test, and implement strategies
  • Gather and interpret relevant data

Nice-to-have

  • Provide courteous and professional customer service
  • Educate taxpayers to increase voluntary compliance
  • Work in collaboration teams or independently
  • Anticipate the need for data automation

Key Requirements

  • Bachelor's degree or equivalent combination of training and experience
  • Two years of programmatic experience
  • Advanced knowledge of Integrated Tax Administration System (ITAS)
  • Experience in Microsoft Access, Excel, and Word
  • Subject to federal and state criminal background checks

Work Rights

Not specified

Tailored Resume

Cover Letter