Client Success Manager - Law Firms (west)

PROOF

Colorado, United States
Base: $80,000-$100,000; bonus/equity: eligible for...
Remote
5+ years customer success experience
C-suite executive communication skills
Customized solution development
PROOF, a high-growth startup in the legal tech industry, is seeking a Client Success Manager to support law firm clients in the Mountain/West region of the U.S. The role requires strong communication and problem-solving skills, with an emphasis on building client relationships and driving success through tailored solutions

Job Summary

  • The role serves as the primary point of contact for law firm clients in the Mountain/West Region, driving success through tailored solutions.
  • Candidates will collaborate with internal teams to ensure seamless onboarding, lead training sessions, and support successful implementation of customized workflows.
  • The position offers a competitive compensation package including a base salary range of $80,000-$100,000 and an OTE of $120,000-$150,000.

Matching Summary

Match Score: 85

PROOF, a high-growth startup in the legal tech industry, is seeking a Client Success Manager to support law firm clients in the Mountain/West region of the U.S. The role requires strong communication and problem-solving skills, with an emphasis on building client relationships and driving success through tailored solutions.

Salary

Base: $80,000-$100,000; Bonus/Equity: Eligible for bonus structure with OTE $120,000-$150,000; Benefits: Medical, dental, vision, disability, 401k, flexible time off

Skills & Requirements

Must-have

  • 5+ years customer success experience
  • C-suite executive communication skills
  • Customized solution development
  • CRM and project management tools
  • West/Mountain region residency required

Nice-to-have

  • Legal industry experience preferred
  • Curiosity and passion for change
  • Collaborative team spirit
  • Strategic account planning abilities

Key Requirements

  • 5+ years in customer success or account management
  • Residence in Colorado, California, Arizona, or Utah
  • Ability to travel 50% including two-week monthly visits

Work Rights

Must reside in specified US states

Tailored Resume

Cover Letter