Clinical Service Representative Ii - Surgery

Washington University in St. Louis

Base: $17.34 - $25.40 ph; bonus/equity: not specif...
Greets patients and assists with form completion
Verifies insurance benefits and demographic accuracy
Collects co-payments and balances receipts daily
This role provides essential clinical office support by greeting patients, verifying insurance, and managing appointment schedules

Job Summary

  • This role provides essential clinical office support by greeting patients, verifying insurance, and managing appointment schedules.
  • The position requires collecting co-payments, reconciling fee tickets, and ensuring HIPAA compliance for all patient interactions.
  • Washington University offers competitive benefits including health insurance, retirement savings plans, and tuition coverage for employees.

Matching Summary

This role provides essential clinical office support by greeting patients, verifying insurance, and managing appointment schedules.

Salary

Base: $17.34 - $25.40 per hour; Bonus/Equity: Not specified; Benefits: Up to 22 days vacation, 10 holidays, health insurance, 403(b) match

Skills & Requirements

Must-have

  • Greets patients and assists with form completion
  • Verifies insurance benefits and demographic accuracy
  • Collects co-payments and balances receipts daily
  • Schedules appointments and sends reminder calls
  • Prepares patient charts for daily appointments

Nice-to-have

  • Strong interpersonal relationships with patients
  • Effective communication skills in medical settings
  • Proficiency with computer literacy and office equipment
  • Knowledge of medical terminology and billing processes

Key Requirements

  • High school diploma or equivalent
  • 2 years of medical office setting experience
  • Basic Life Support certification from AHA or Red Cross

Work Rights

Not specified

Tailored Resume

Cover Letter